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KASIKORNBANK: Leading the Way for CX in a Digital Ecosystem

Built on the foundation of ‘Bank of Sustainability’, KASIKORNBANK (referred to as KBank or the bank) delivers products and services…

November 17, 2020
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Taishin Bank: Reimagining CX With State-of-the-Art Digital Offering and Wealth Management Services

One of the countries which repeatedly finds itself a spot in the top 10, in the wealth index in Asia,…

November 15, 2020
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Taishin Bank: Reimagining CX With State-of-the-Art Digital Offering

Standard Chartered Korea’s ‘Leapfrog’ amongst the Best of the Best

Over the past year, the Standard Chartered Korea digital team and group team have worked tirelessly in developing an all…

April 7, 2020
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Standard Chartered Korea’s ‘Leapfrog’ amongst the Best of the Best

Standard Chartered Private Bank: Ushering Digital Transformation in Private Banking

Transforming banking experience for private bank clients is easier said than done – but with Standard Chartered Private Bank, consider…

April 7, 2020
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Standard Chartered Private Bank Ushering Digital Transformation in Private Banking

NETS: Innovating Through Consumer-Centric Design

Founded in 1985 by a consortium of local banks, Singapore electronic payment service provider NETS, has gone leaps and bounds…

April 6, 2020
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UnionBank: A Game-Changer in Business Banking Experience in the Philippines

By putting client experience at the forefront of its design process, UnionBank of the Philippines (UnionBank) continues to push the…

April 6, 2020
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UnionBank A Game-Changer in Business Banking Experience in the Philippines

Standard Chartered is the Best CX Institution of the Year

Sweeping numerous awards and outstanding recognitions at the Digital CX Awards 2020 by The Digital Banker, Standard Chartered took home…

April 3, 2020
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IndusInd Bank: Making Customer Onboarding a Win-Win Proposition

A brand is defined by its customers’ experience. Going by that principle, India’s IndusInd Bank is clearly one powerful brand.…

April 3, 2020
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IndusInd Bank Making Customer Onboarding a Win-Win Proposition

Standard Chartered Bank: Simplifying Innovative Banking

The future of banking is one that is driven by a culture of innovation, efficiency and automation. And by all…

April 3, 2020
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HSBC Singapore: A Holistic Approach to Customer Experience

One of the most envied organisations when it comes to customer experience has proved once again that it is second…

March 17, 2020
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HSBC Singapore A Holistic Approach to Customer Experience

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