The Digital Banker awards exist to recognise and celebrate the world's preeminent Financial Services Organisations that are pioneering unrivalled standards and capabilities in their respective fields. Our awards programs are globally acclaimed and co-judged by leading consultancies and seminal subject matter experts to ensure full transparency and impartial assessment.
As well as institutions, we regularly identify and commemorate individuals that are setting new benchmarks in service delivery, digital innovation, product development, technology,
customer experience and more – those that are at the cutting edge of their profession. Our judges and reporters are subject matter experts in Retail Banking, Private Banking Transaction Banking, Investment Banking, Corporate Banking, Asset Management and Insurance.
In the past year we have received over 1,000 submissions from banks in awards programs that cover over 20 global awards and 70 regional awards across 60 countries.
- Tan Su Shan
Managing Director & Group Head, Consumer Banking & Wealth Mgmt
The first pillar is to be customer obsessed- to be fully embedded in the customer journey. Secondly, to digitise everything- to be digital to the core, going through the middleware, the back end and front end and digitising everything. The key last pillar is one about culture, creating the right culture- dare to fail, dare to experiment , dare to try new things in this disruptive digital age.